Q4 2018 Release From November 6, 2018 to November 7, 2018 Releases Add to: Google Calendar | Outlook | iCal File Items in the November 6, 2018, SMO release fall into three categories: Incident Self-Service Portal and Request Fulfillment Miscellaneous Changes and Enhancements Join our support chat queue at https://pennstate.service-now.com/$chat_support.do?queueID=8a47a0fcdb542384a318fb671d961997. Join Zoom at https://psu.zoom.us/j/105803967; phone: 1-408-638-0968; meeting ID 105 803 967. For more information, see smo.psu.edu/upcoming-enhancements, or contact the Service Management Office.
